Contact
Most answers are already here
We've put real work into our documentation so you don't have to wait on us — and those pages are up at eleven on a Sunday night, which is more than we can honestly say for ourselves.
| Looking for | Go to |
|---|---|
| Will it fit? Sizes and dimensions | Specs on each product page, plus FAQ |
| Delivery timing, and what happens on the day | Shipping & Freight Delivery |
| Returns and refunds | Refund & Return Policy |
| What's covered, and for how long | Limited Warranty |
| Installation and care | Installation Guide and FAQ |
| Where's my order right now | The tracking link in your shipping confirmation email |
When to email us
- Your tub arrived damaged. Within 48 hours, with photos — please don't wait on this one. Freight claim windows are short, and we'll put it right at no cost to you.
- Something isn't right with it. A defect, a missing part, the wrong item in the box.
- You've got a project. Multiple units, a development, a trade enquiry — tell us what you're building and when you need it.
How to reach us
team@gramansbathware.com, or the form below. Same inbox either way.
We reply within 2 business days. Send your order number, the model name, and photos if there's damage, and we can usually sort it in one reply instead of four.
Gramans Bathware LLC
Palm City, FL 34990
United States
team@gramansbathware.com